FAQ

Frequently asked questions (Faq) are listed below

If you don't find the answer to your question,
please call 219-872-9117
during regular business hours:
Monday - Thursday 9:00 am - 4:00 pm
Friday 9:00 am -  2:30pm

 

1. What is Meals on Wheels?

Meals on Wheels is a non profit community organization which provides nutritional meals to persons who find it difficult to purchase or prepare meals for themselves.

2. What are the eligibility qualifications to receive meal deliveries?

Eligibility for Meals on Wheels is based on nutritional need, age, disability or person recuperating at home after hospitalization. This service is not limited to any particular age, race, or socioeconomic group.

3. What does it cost to participate in Meals on Wheels?

Client contributions are based on a sliding income scale and are based on actual food cost of meals. We offer a one or two meal plan. Week-end thaw and serve meals are also available. Some persons pay the established fees, others pay a reduced fee based on financial ability to pay. Special programs are available to assist those who qualify, providing meals at not cost.

Check, Cash, Debit, Credit and Food Stamps are accepted.

4. Do I have to be home to receive a meal?

Yes! We will not leave a meal unless you are there to receive it. A wellness check is part of our delivery. If you do not answer the door your contact person will be notified immediately.

5. WHAT ABOUT SPECIAL DIETS?

Special diets are prepared under the direction of a hospital dietitian as ordered by the recipient's physician. Diets available are:

Regular
Diabetic
Low Sodium
Low Sugar
Low Fat
Cardiac
Soft Mechanical
Soft Pureed
Renal

6. WHAT IS INCLUDED IN THE MEAL?

Each meal consists of a full lunch with a hot entrée, two vegetables, and is accompanied by a cold portion (normally consisting of a roll, salad or fruit), providing at least 1/3 of the adult daily recommended diet.

7. WHERE ARE MEALS PREPARED?

Our meals are prepared by Northwest Indiana Meals on Wheels kitchen staff under the supervision of professional dietitians.

8. When are meals delivered?

Meals are delivered to your home between 11:00 AM and 12:00 PM each day Monday through Friday.

9. Who delivers the meals?

Volunteers deliver meals assuming their own transportation expenses. Remember to be kind and pleasant to your volunteer. Their gift of time is precious to all of us.

10.  How will receiving services improve my physical and emotional health? 

Meals on Wheels LaPorte County provides an improved diet by delivering a balanced meal and daily contact with one of our friendly volunteers.

11.  WHAT ARE THE BENEFITS OF SIGNING UP WITH MEALS ON WHEELS?

Nutritional meal with balanced diet
Nutritional independence from friends and family
Ability to remain at home
Restore/maintain good health
Social interaction with volunteers
INTERESTED IN RECEIVING MEALS FROM MEALS ON WHEELS?
 

Select Client Registration Web form OR Client Registration PDF form for more information.

12. Do you deliver on holidays?

No, Meals on Wheels is closed for all major holidays so our employees and volunteers can enjoy time with their families.

13. What is your snow policy?

Meals on Wheels follows the snow closures with Michigan City Area Schools. On a rare occasion, we must cancel meal delivery to ensure the safety of our volunteers due to dangerous road conditions.  When the schools are closed due to a major storm and hazardous road conditions we will not deliver meals. Emergency food boxes are given to all meal recipients to be used during winter cancellation of meal delivery.  Local radio WIMS am and WEFM fm will announce weather related closings.

14. CAN I CANCEL A MEAL?

Yes. Please contact MOW office before 10 AM the day before you need to cancel.  Provide us with 24 hours notice so a meal will not be ordered or prepared.

HOW WILL RECEIVING SERVICES IMPROVE MY PHYSICAL AND EMOTIONAL HEALTH?

15. How do I sign up for Meals on Wheels?

Call 219-872-9117 or complete the Client Registration Web form

You will need the following documentation:

Name, address, and phone number
Date of birth and social security number
Doctor(s) name(s)
Reason for services
Emergency contact information (See Client Registration PDF form)